Commercial, Industrial Air Conditioners Service and Maintenance

Commercial / Industrial Air Conditioners Maintenance

PROGRAMMED PREVENTATIVE MAINTENANCE


		The air that you, your employees and or your customers breathe is an issue of health and responsibility.
		The quality of conditioned air in your facility directly affects, health, productivity and absenteeism.
		THOMPSON COOLING will plan and program a 'preventative maintenance schedule' specifically tailored for your air conditioning system.
		THOMPSON COOLING'S preventative maintenance philosophy is based on the premise that you deserve to have an environment that is clean, quite and comfortable at all times - cool when you want it and warm when you want it.
		Your air conditioning system is a long term investment. Any mechanical device must be regularly serviced and maintained to optimise performance, efficiency and ensure longevity - just like your motor vehicle.

WARRANTY PROTECTION

Most manufacturers of commercial / industrial air conditioning systems offer a one year warranty on parts and labour. However, many customers do not know that these manufacturers warranties may be voided or not cover certain items, if it can be shown that the system was not properly serviced and maintained.

It is also vitally important to read and understand the terms and conditions of any warranty, as it is usually necessary to have regular preventative maintenance on your air conditioning system during its lifetime if you are to maintain the integrity of the manufacturer's warranty.

The advantages associated with the regular servicing of your air conditioning equipment are......


		Supported prolonged life expectancy of the machine.
		The maintaining of running costs to a minimum.
		Ensuring that your manufacturers WARRANTY remains valid.
		Compliance with relevant tenancy / lease criteria.
		Reducing the risk of system failure together with the high cost of breakdown repairs.
		Minimising the inconvenience and annoyance of system downtime
		Assisting in the provision of a cleaner (healthier) environment

Your next step is to contact THOMPSON COOLING and we will arrange for our Service Manager to compile and document a program to meet your requirements. All relevant information is then loaded into our Customer Care database.

Even if you have already purchased a system and service is not available from your provider, please give us a call at THOMPSON COOLING and we may be able to update your service and protect your investment.

THOMPSON COOLING is available for service and repairs callouts 365 days a year, 24 hours a day. So, should your air conditioning system require the expertise of one of our air conditioning technicians, we can be contacted on our

After Hours & Callout number: 0402 057 993

SERVICE AND TECHNICAL SUPPORT

Your air conditioning company and its staff should provide you with expert after-sales service and technical support.

When choosing an air conditioning company, it is important to look at the following:


		Does the company have its own service department?
		Are the service department staff company employees or are they sub-contractors?
		How many service technicians work for the company?
		Can the company provide after-hours support?
		Does the company have maintenance agreements and if so, ask for a sample.

THOMPSON COOLING proudly conducts its Service and Maintenance division in conjunction with comprehensively trained and qualified technical personnel.

COMPANY REPUTATION, RELIABILITY AND WARRANTY PROTECTION

Most manufacturers of commercial / industrial air conditioning systems offer a one year warranty on parts and labour, so it is imperative that your air conditioning service company has an established reputation.

Your air conditioning service company should also have a reliable track record, that is, they should have been trading successfully for many years. These factors contribute to the protection of your capital investment and equipment ensuring that your air conditioning warranty can be supported for five years and beyond.

Questions that you should ask your air conditioning professional include:


		How long has the company been operating?
		Has the company been trading successfully for a number of years?
		Has the company been owned by the same people for a reasonable number of years?

WARRANTY PROTECTION AND MAINTENANCE AGREEMENTS

Most manufacturers of air conditioning systems offer a five year warranty on parts and labour. However, many customers do not know that these manufacturers warranties may be voided or not cover certain items, if it can be shown that the system was not properly maintained.

To ensure that your air conditioning system's five-year parts and labour warranty is protected, you should ask your air conditioning professional the following questions:


		Is an after-sales maintenance protection plan available?
		What other services are provided, as part of the maintenance protection plan?
		Can the maintenance protection plan be paid in advance?
		Are services performed regularly?
		Is sufficient documentation provided to the client after a service has been performed?

THOMPSON COOLING protects your capital investment and equipment warranties by way of ensuring that you are dealing with a company demonstrating an established record of service, professional integrity and strong business ethics.

CORROSION PROTECTION

Most air conditioner manufacturers do not provide a warranty against corrosion. Although most air conditioning systems have an anti-corrosion treatment, it is not a safeguard against corrosion in areas of high air salinity, such as in coastal regions.

For long-term protection of your air conditioning systems against corrosion, it is important to consider the following:


		Does your air conditioning system come with a hydrophilic or similar treatment on the outdoor section coil?
		Does the air conditioning company offer an after-sales anti-corrosion treatment? If so,
		What is the cost of initial and subsequent treatments?
		What is the name of the product and which company produces it?
		How regular should anti-corrosion treatments be performed?

QUALITY MANUFACTURERS

An experienced air conditioning company should be able to recommend manufacturers who provide quality equipment. There is a wide choice of air conditioning systems with many new and competitively-priced systems entering the market each year. It is important that your air conditioning professional be able to assess different manufacturers of air conditioning systems and provide unbiased advice.

An air conditioning professional should consider the following when recommending an air-conditioner manufacturer to you:


		Manufacturer's company history, and how long that company has been involved in air conditioning?
		Is the company's reputation such that it is likely to still be operating to provide your system with spare parts should you need them?
		Will the company be able to provide spare parts for your system beyond the warranty period?
		Does the service department of the company have a reputation for supplying and delivering components and parts on time?