Domestic, Residential Air Conditioners Service and Maintenance

Domestic / Residential Air Conditioners Maintenance

PROGRAMMED PREVENTATIVE MAINTENANCE

Your air conditioning system is a long term investment. Any mechanical device must be regularly serviced and maintained to optimise performance, efficiency and ensure longevity - just like your motor vehicle.

WARRANTY PROTECTION

Most manufacturers of commercial / industrial air conditioning systems offer a five year warranty on parts and labour. However, many customers do not know that these manufacturers warranties may be voided or not cover certain items, if it can be shown that the system was not properly serviced and maintained.

It is also vitally important to read and understand the terms and conditions of any warranty, as it is usually necessary to have regular preventative maintenance on your air conditioning system during its lifetime if you are to maintain the integrity of the manufacturer's warranty.

The advantages associated with the regular servicing of your air conditioning equipment are......


		Supported prolonged life expectancy of the machine.
		The maintaining of running costs to a minimum.
		Ensuring that your manufacturers WARRANTY remains valid.
		Reducing the risk of system failure together with the high cost of breakdown repairs.
		Minimising the inconvenience and annoyance of system downtime
		Assisting in the provision of a cleaner (healthier) environment

Your next step is to contact THOMPSON COOLING and we will arrange for our Service Manager to compile and document a program to meet your requirements. All relevant information is then loaded into our Customer Care database - we will call you when your system is due for its preventative maintenance.

Even if you have already purchased a system and service is not available from your supplier, please give us a call at THOMPSON COOLING and we may be able to update your service and protect your investment.

THOMPSON COOLINGis available for service and repairs callouts 365 days a year, 24 hours a day. So, should your air conditioning system require the expertise of one of our air conditioning technicians, we can be contacted on our:

After Hours & Callout number: 0402 057 993

SERVICE AND TECHNICAL SUPPORT

Your air conditioning company and its staff should provide you with expert after-sales service and technical support.

When choosing an air conditioning company, it is important to look at the following:


		Does the company have its own service department?
		Are the service department staff company employees or are they sub-contractors?
		How many service technicians work for the company?
		Can the company provide after-hours support?
		Does the company have maintenance agreements and if so, ask for a sample.

THOMPSON COOLING proudly conducts its Service and Maintenance division in conjunction with comprehensively trained and qualified technicians.

COMPANY REPUTATION, RELIABILITY AND WARRANTY PROTECTION

Most manufacturers of commercial / industrial air conditioning systems offer a five year warranty on parts and labour, so it is imperative that your air conditioning service company has an established reputation.

Your air conditioning service company should also have a reliable track record, that is, they should have been trading successfully for many years. These factors contribute to the protection of your capital investment and equipment ensuring that your air conditioning warranty can be supported for five years and beyond.

Questions that you should ask your air conditioning professional include:


		How long has the company been operating?
		Has the company been trading successfully for a number of years?
		Has the company been owned by the same people for a reasonable number of years?

WARRANTY PROTECTION AND MAINTENANCE AGREEMENTS

Most manufacturers of air conditioning systems offer a five year warranty on parts and labour. However, many customers do not know that these manufacturers warranties may be voided or not cover certain items, if it can be shown that the system was not properly maintained.

To ensure that your air conditioning system's five-year parts and labour warranty is protected, you should ask your air conditioning professional the following questions:


		Is an after-sales maintenance protection plan available?
		What other services are provided, as part of the maintenance protection plan?
		Can the maintenance protection plan be paid in advance?
		Are services performed regularly?
		Is sufficient documentation provided to the client after a service has been performed?

THOMPSON COOLING protects your capital investment and equipment warranties by way of ensuring that you are dealing with a company demonstrating an established record of service, professional integrity and strong business ethics.

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Are You Getting What You Paid For?

Preventative Programmed Maintenance!